Frequently Asked Questions
Course Selection
Q1: Which course level should I choose?
Answer:
We recommend taking our placement test before enrollment. Based on your language skills (listening, speaking, reading, and writing), we will recommend the most suitable course level.
If you already have a language certificate (e.g., A1, A2, B1, B2), you may send it to us for assessment.
Q2: Can I enroll if I am a complete beginner?
Answer:
Yes. We offer beginner-level courses (A1.1) for students with no prior knowledge of the language.
Q3: I have studied the language before. Can I join a higher-level class directly?
Answer:
Yes. You can either take our placement test or provide a recent language certificate. We will place you in the most appropriate class according to your level.
Q4: What if the course level is not suitable after classes begin?
Answer:
Please contact us as soon as possible. After consultation with the teacher and subject to availability, we may arrange a transfer to a more suitable class.
Course Duration
Q5: How long should I enroll for?
Answer:
The ideal course duration depends on your goals:
- Short-term language course: 4–8 weeks
- Language visa purposes: usually 3–12 months
- Long-term study plan: 6–12 months or longer
If you are unsure, our team will be happy to advise you.
Q6: Can I start with a shorter course and extend later?
Answer:
Yes. You may initially enroll for a shorter period and extend your studies later, subject to course availability.
Q7: Can I continue studying after finishing my course?
Answer:
Yes. After completing your current level, you may enroll in the next level course.
Registration
Q8: How can I register for a course?
Answer:
You can register by:
- Completing our online registration form or submitting your application through the registration link on our website;
- Sending the required documents by email.
- by email.
After receiving your application, our staff will contact you with further instructions.
Q9: How long does it take to receive a response after registration?
Answer:
We usually respond within 1–3 business days after receiving your application.
If you do not receive a reply, please check your spam folder or contact us directly.
Q10: What documents do I need to provide?
Answer:
Depending on the course, we may require:
- Passport copy
- Contact details
- If applicable, proof of your language skills,
- further documents for visa purposes.
Our team will inform you of the specific requirements.
Q11: How do I confirm my place in the course?
Answer:
Your place will be confirmed after registration and payment of the course fees. You will then receive a Course Confirmation or Letter of Acceptance.
Language Visa
Q12: Which course should I choose if I need a language visa?
Answer:
For language visa purposes, students generally need to enroll in an intensive full-time language course.
These courses usually include:
- At least 18–20 lessons per week
- Regular attendance
- A study period of several months
Please check the specific visa requirements of your destination country.
Q13: Can online courses be used for a language visa application?
Answer:
In most cases, no. Language visa applications generally require enrollment in an in-person, full-time language course.
Please consult the relevant embassy or immigration authority for current regulations.
Q14: Can the school provide documents required for a visa application?
Answer:
Yes. After registration and payment, we can provide:
- Letter of Acceptance
- Tuition Payment Confirmation
- Additional supporting documents (if applicable)
Q15: What happens if my visa application is rejected?
Answer:
Students must provide an official visa refusal letter.
Refunds will then be processed according to the school's refund policy.
Examination Registration
Q16: Does the school offer official language examinations?
Answer:
Yes. Please contact us for available exam dates.
Q17: How can I register for an examination?
Answer:
You can register for the exam using our registration form, via the website, or directly through our team.
After successful registration, you will receive confirmation of your exam registration.
Q18: How far in advance should I register for an exam?
Answer:
We recommend registering at least 4–8 weeks before the examination date, as places may be limited.
Q19: When will I receive my exam results?
Answer:
Result publication times depend on the examination provider:
- Paper-based exams: approximately 3–6 weeks
Please refer to the examination provider's guidelines.
Q20: Do you offer exam preparation courses?
Answer:
Yes. We offer preparation courses designed to help students familiarize themselves with exam formats, improve language skills, and practice under exam conditions.
Tuition Fees and Payment
Q21: How can I pay the course fees?
Answer:
We generally accept bank transfer.
Payment instructions will be provided after registration. For more payment option please contact us.
Course Schedule
Q22: When do courses start?
Answer:
New courses start regularly throughout the year. Depending on the program, new classes may begin weekly or monthly.
Please contact us for the latest schedule.
Q23: What happens if I miss the first day of class?
Answer:
Please inform us as soon as possible. Depending on the course, you may still be able to join and catch up on missed material.
Q24: Are courses available online or in person?
Answer:
We offer:
- In-person courses
- Online courses
- Hybrid courses
You may choose the format that best suits your needs.
Contact and Consultation
I am not sure which course is right for me. What should I do?
Answer:
Please contact our admissions team and provide the following information:
- Current language level
- Learning objectives
- Preferred study duration
- Visa requirements (if applicable)
- Examination goals (if applicable)
We will be happy to recommend the most suitable course.
Q26: How can I contact your team?
Answer:
You can reach us via:
- Telephone
- WhatsApp / WeChat (where available)
Our team will respond as soon as possible and assist you with your questions.
27. Can I receive a free consultation before registering?
Answer:
Yes. We would be happy to advise you without obligation on our courses, dates, prices, and visa requirements. Simply contact us by email or via our contact form.