Frequently Asked Questions
Course Selection
Q1: Which course level should I choose?
We recommend taking our placement test before enrollment. Based on your language skills (listening, speaking, reading, and writing), we will recommend the most suitable course level.
If you already have a language certificate (e.g., A1, A2, B1, B2), you may send it to us for assessment.
Q2: Can I enroll if I am a complete beginner?
Yes. We offer beginner-level courses (A1.1) for students with no prior knowledge of the language.
Q3: I have studied the language before. Can I join a higher-level class directly?
Yes. You can either take our placement test or provide a recent language certificate. We will place you in the most appropriate class according to your level.
4. Was passiert, wenn der angefangene Kurs doch nicht meinem Niveau entspricht?
Please contact us as soon as possible. After consultation with the teacher and subject to availability, we may arrange a transfer to a more suitable class.
Course Duration
Q5: How long should I enroll for?
The ideal course duration depends on your goals:
- Kurzer Deutschkurs: 4–8 Wochen
- Language visa purposes: usually 3–12 months
- Long-term study plan: 6–12 months or longer
If you are unsure, our team will be happy to advise you.
Q6: Can I start with a shorter course and extend later?
Ja. Eine Verlängerung ist in der Regel möglich, insofern freie Plätze verfügbar sind.
Q7: Can I continue studying after finishing my course?
Yes. After completing your current level, you may enroll in the next level course.
Registration
Q8: How can I register for a course?
You can register by:
- Completing our online registration form or submitting your application through the registration link on our website;
- Sending the required documents by email.
- by email.
After receiving your application, our staff will contact you with further instructions.
Q9: How long does it take to receive a response after registration?
We usually respond within 1–3 business days after receiving your application.
If you do not receive a reply, please check your spam folder or contact us directly.
Q10: What documents do I need to provide?
Depending on the course, we may require:
- Passport copy
- Contact details
- If applicable, proof of your language skills,
- further documents for visa purposes.
Our team will inform you of the specific requirements.
Q11: How do I confirm my place in the course?
Ihr Kursplatz ist nach Eingang der Anmeldung und Überweisung der Kursgebühr verbindlich reserviert. Anschließend erhalten Sie eine Anmeldebestätigung bzw. Aufnahmebestätigung.
Language Visa
Q12: Which course should I choose if I need a language visa?
For language visa purposes, students generally need to enroll in an intensive full-time language course.
These courses usually include:
- At least 18–20 lessons per week
- Regular attendance
- A study period of several months
Please check the specific visa requirements of your destination country.
Q13: Can online courses be used for a language visa application?
In most cases, no. Language visa applications generally require enrollment in an in-person, full-time language course.
Please consult the relevant embassy or immigration authority for current regulations.
Q14: Can the school provide documents required for a visa application?
Yes. After registration and payment, we can provide:
- Letter of Acceptance
- Zahlungsbestätigung
- Additional supporting documents (if applicable)
Q15: What happens if my visa application is rejected?
Students must provide an official visa refusal letter.
Refunds will then be processed according to the school's refund policy.
Examination Registration
Q16: Does the school offer official language examinations?
Ja. Bitte kontaktieren Sie uns für aktuelle Prüfungstermine oder informieren Sie sich hier.
Q17: How can I register for an examination?
You can register for the exam using our registration form, via the website, or directly through our team.
After successful registration, you will receive confirmation of your exam registration.
Q18: How far in advance should I register for an exam?
Wir empfehlen eine Anmeldung mindestens 4 bis 8 Wochen vor dem gewünschten Prüfungstermin, da die Plätze begrenzt sein können. Die jeweiligen Daten für den Anmeldeschluss finden Sie auch auf der Seite der Prüfungstermine.
Q19: When will I receive my exam results?
Result publication times depend on the examination provider:
- Paper-based exams: approximately 3–6 weeks
Please refer to the examination provider's guidelines.
Q20: Do you offer exam preparation courses?
Yes. We offer preparation courses designed to help students familiarize themselves with exam formats, improve language skills, and practice under exam conditions.
Tuition Fees and Payment
Q21: How can I pay the course fees?
We generally accept bank transfer.
Genauere Zahlungsinformationen erhalten Sie nach Ihrer Anmeldung.
Course Schedule
Q22: When do courses start?
Unsere Kurse starten regelmäßig über das ganze Jahr verteilt. Je nach Kursangebot gibt es wöchentliche oder monatliche Einstiegsmöglichkeiten.
Q23: What happens if I miss the first day of class?
Bitte informieren Sie uns so früh wie möglich, wenn Sie am ersten Kurstag nicht anwesend sein können. In vielen Fällen ist ein späterer Einstieg nach Rücksprache möglich.
Q24: Are courses available online or in person?
We offer:
- In-person courses
- Online courses
- Hybrid courses
You may choose the format that best suits your needs.
Contact and Consultation
I am not sure which course is right for me. What should I do?
Kontaktieren Sie unser Team und teilen Sie uns bitte folgende Informationen mit:
- Current language level
- Learning objectives
- die gewünschte Kursdauer
- ob Sie ein Visum benötigen
- ob Sie eine Prüfung ablegen möchten
We will be happy to recommend the most suitable course.
Q26: How can I contact your team?
You can reach us via:
- Telephone
- WhatsApp / WeChat (where available)
Die genauen Kontaktdaten finden Sie unter „Kontakt“ oder unten im Impressum der Webseite. Unser Team hilft Ihnen gerne weiter.
27. Can I receive a free consultation before registering?
Yes. We would be happy to advise you without obligation on our courses, dates, prices, and visa requirements. Simply contact us by email or via our contact form.